Terms of Service

Last updated: November 23, 2025

1. Agreement to Terms

By accessing our website and purchasing from VELANG, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Fraud & Security

We take the security of our platform and our customers seriously.

If we suspect any kind of fraud, including but not limited to unauthorized payments, fake return claims, or identity theft, we will take strict legal actions against the individuals involved. We reserve the right to cancel orders, ban accounts, and report suspicious activities to relevant legal authorities immediately.

3. Products & Availability

We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products or product pricing are subject to change at anytime without notice.

4. Shipping Policy

Please allow 1 to 3 working days for your order to be dispatched. The tentative delivery time will be 5 to 10 working days from the date of dispatch.

Orders received on Sunday or during holidays are dispatched on the next working day. During festivals and lockdowns, there can be processing and shipping delays.

5. Limitation of Liability

In no event shall VELANG, nor its directors, employees, or affiliates, be liable for any indirect, incidental, special, or consequential damages resulting from your access to or use of the service.

6. Contact Information

Questions about the Terms of Service should be sent to us at: